Terms of use.
The terms that govern this website, client accounts and the work the studio does for you, written in plain English. By using the site or working with Vibe Shift Studio you agree to them.
1. Who we are
This website is operated by Vibe Shift Studio Ltd ("we", "us", "the studio"), a private limited company registered in England and Wales, company number 16090307. Registered office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF.
You can reach us at hello@vibeshiftstudio.com.
2. About these terms
These terms cover three things: using this website, holding a client account on our dashboard, and the general basis on which we take on work. Where you sign a separate engagement agreement, proposal or statement of work with us, that signed document governs the engagement and takes precedence over these terms for anything it covers. These terms fill the gaps and cover everyone who uses the site.
We may update these terms as the studio grows or the law changes. The "last updated" date above reflects the current version. Continuing to use the site after a change means you accept the updated terms.
3. Using this website
You may read, browse and share this site for your own lawful, personal or business use. You may not:
- Copy, scrape, republish or resell the site's content or code except as these terms allow
- Use the site in any way that breaks the law, infringes someone's rights, or carries malware
- Attempt to gain unauthorised access to the site, its server, or any connected system
- Place excessive automated load on the site, or interfere with how it runs for others
We work to keep the site available and accurate, but we provide it "as is". We don't guarantee it will always be available, uninterrupted or error-free, and we may change, suspend or withdraw any part of it without notice.
4. Our content and intellectual property
Unless we say otherwise, everything on this site, the words, design, layout, graphics, motion, video, case studies and code, is owned by Vibe Shift Studio Ltd or used under licence, and is protected by copyright and other intellectual property laws. Our name, logo and the "Studio." mark are ours.
Work shown in our portfolio may feature brands, products or trademarks owned by others. Those marks belong to their respective owners and are shown to illustrate work the studio has produced, not to imply any endorsement or current relationship.
You may not use our content or marks for your own commercial purposes without our written permission.
5. Enquiries, quotes and proposals
Prices on this site are shown as "from" figures. They are a starting point, not a quote, and they do not form a contract. The scope and final price of any engagement are set out in a written proposal or statement of work, agreed on a call and confirmed in writing.
A proposal is an invitation to proceed, not a binding contract, until both sides have agreed it in writing and any deposit named in it has been paid. Nothing on this website, including the pricing page, obliges us to take on any particular piece of work.
6. Client accounts and the dashboard
If we work together, you may be given a login to our client dashboard, where you can see the calendar, deliverables, approvals and files for your engagement. If you hold an account:
- Keep your login details secure and don't share them. You're responsible for activity under your account.
- Tell us promptly at hello@vibeshiftstudio.com if you think your account has been accessed without permission.
- Use the dashboard only for your own engagement, and don't attempt to access other clients' data.
We may suspend or close an account that is misused, that breaches these terms, or when an engagement ends. We keep account records after an engagement for the period set out in our privacy policy.
7. The work, approvals and timelines
What the studio will make, and by when, is set out in your proposal or statement of work. Delivery dates depend on you providing briefs, materials, approvals and feedback on time. Where a dependency sits with you, timelines move with it.
Deliverables are produced for the brief agreed. Revisions are included as stated in your proposal; work beyond that scope is quoted separately before we start it.
8. Payment
Payment terms are set out in your proposal or statement of work. Unless agreed otherwise, a deposit is payable before work begins and the balance on delivery, each within the number of days stated on the invoice. We may pause work on overdue accounts. Prices are exclusive of any applicable taxes, which are added where they apply.
9. Ownership of the work we make for you
Unless your proposal says otherwise, intellectual property in the final deliverables we create for you passes to you once we have received payment in full for that engagement. Until then, the work remains ours.
This transfer covers the final delivered assets. It does not cover our pre-existing tools, templates, know-how or working files, or any third-party material (for example licensed fonts, stock or music), which remain owned by us or the relevant licensor and are provided to you under the terms of their own licences.
You keep ownership of everything you give us to work with. By providing it, you confirm you have the right to do so and you grant us the licence we need to use it to deliver the engagement.
10. Showing the work
Unless we agree otherwise in writing, we may show work we have produced for you in our portfolio, on this site, in proposals and on social channels, as an example of the studio's work. If a piece is confidential or under embargo, tell us and we will keep it private until you clear it.
11. Confidentiality
Each side will keep the other's non-public information confidential and use it only to carry out the engagement. This doesn't apply to information that is already public, that you or we already knew, or that we're required to disclose by law.
12. Links and third-party content
This site may link to other websites and may embed third-party tools such as a booking widget. We don't control those sites and tools and aren't responsible for their content or their handling of your data. Follow their own terms and privacy notices when you use them. How third-party tools on this site handle data is covered in our privacy policy.
13. No guarantee of results
Our articles, guides and case studies are general information about marketing and content, not professional advice for your specific situation. Marketing outcomes depend on many things outside our control, including your product, market, timing and spend. We bring craft and experience, but we don't guarantee any particular commercial result, reach or sales figure, and nothing on this site should be read as such a promise.
14. Our responsibility to you
Nothing in these terms limits or excludes our liability where it would be unlawful to do so. That includes liability for death or personal injury caused by our negligence, and for fraud or fraudulent misrepresentation.
Subject to that, and except where your signed engagement agreement sets different terms:
- We are not liable for loss of profit, loss of revenue, loss of business, loss of goodwill, or any indirect or consequential loss, however it arises.
- Our total liability to you in connection with an engagement is limited to the total fees you have paid us for that engagement.
- For use of this website alone, where you have no engagement with us, we have no liability to you for any loss arising from your use of the site.
15. Your responsibility to us
You agree to cover us against any claim brought by a third party that arises from material you supplied to us, or from your use of the work in a way we didn't agree, where the claim results from your breach of these terms.
16. Data protection
We handle personal data in line with our privacy policy, which explains what we collect, why, and your rights under UK and EU data protection law. Where we process personal data on your behalf as part of an engagement, the terms of that processing are set out in your agreement with us.
17. If something goes wrong
If you're unhappy with the site or the work, email hello@vibeshiftstudio.com and we'll work to put it right. We'd always rather resolve something directly than formally.
18. Governing law
These terms, and any dispute arising from them or from your use of this site, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, though if you are a consumer resident elsewhere in the UK you may also bring proceedings in your home nation.
19. General
If any part of these terms is found to be unenforceable, the rest stays in force. If we don't enforce a term straight away, that doesn't mean we've waived it. These terms, together with any signed proposal or engagement agreement, are the whole agreement between us on what they cover.
20. Contact
Questions about these terms:
Vibe Shift Studio Ltd
167-169 Great Portland Street, 5th Floor, London, W1W 5PF
hello@vibeshiftstudio.com